Account security

Open your name at the bottom of the Musterly menu, then choose Edit profile. Your personal settings follow you across workspaces.

Profile

Change the display name used for your Musterly account from the Profile tab. This is separate from the people record synced from UniFi Access.

Passkeys

Open the Security tab to add a passkey. Passkeys let you sign in with the screen lock on a supported phone, computer or security key.

Give each passkey a name you will recognise. Before removing an old passkey, make sure you still have another way to sign in.

Two-factor authentication

To turn on two-factor authentication:

1. Open Security and start the two-factor setup.
2. Confirm your password.
3. Scan the QR code with an authenticator app.
4. Enter the six-digit code.
5. Save the backup codes somewhere separate from your computer.

Each backup code can be used once. Musterly may require two-factor authentication for some roles; if it is required, you will be taken through setup after signing in.

Password reset

Use Forgot password? on the sign-in page. Follow the link sent to your email address and choose a new password.

If the email does not arrive, check spam and confirm you used the address attached to your Musterly account.