Attendance

Attendance turns door events into daily summaries. Use it to review patterns, not as a payroll or timekeeping system.

Set the view

At the top of the page:

1. Choose 7, 14 or 30 days, or enter a custom date range.
2. Choose one site or All sites.
3. Select Refresh if you need to reload the figures.

The page shows:

• Unique people — the number of different people seen in the period
• Avg per day — average daily headcount
• Busiest day — the day with the highest headcount
• Days tracked — the number of calendar days in the report

People summary

The people table shows days attended, total recorded time and average time per attended day. Select a person to open their details and, if your role allows it, see their attendance and door history.

Daily breakdown

Open a date to see the people recorded that day, their first entry, last exit and calculated time on site.

These times depend on complete and correctly classified door events. A missed badge-out, an offline connection or a wrongly classified door can make a day look longer or shorter than it was.

Export attendance

1. Choose the date range and site at the top of Attendance.
2. Select Export.
3. Choose CSV, Excel (.xlsx) or PDF.
4. Choose Daily for one row per person per recorded date, or Summary for each person’s totals over the selected period.
5. Leave Person set to All people, or choose one employee for their individual report. Daily reports can be sorted By day or By person.
6. Check the range, site scope and row count, then select Download export.

Exports include the same attendance and accessible site scope as the page. All sites combines a person’s records across accessible sites; it does not identify individual visits at each site. People with no recorded attendance in the selected period are not listed, and missing dates are not labelled as absences.

Daily exports include first entry, last exit, recorded minutes and any missing-event notes. CSV and Excel also include contact details, a stable person ID and decimal hours. Summary exports show days attended, total recorded time and average minutes per attended day. Excel includes filterable column headers and frozen headings. PDFs provide a compact report with repeated table headings on subsequent pages.

The Date column follows the page’s existing daily breakdown. Event timestamps use the organisation’s time zone and include the UTC offset. The daily breakdown’s date boundaries may differ from that time zone near midnight.

Missing entry or exit events stay blank. Recorded time can include an estimate for a visit without a closing exit. These exports describe door-event attendance and should not be used as payroll timesheets.

No data in the selected range

Try Show last 30 days first. If you still expect records:

1. Check the site filter.
2. Check whether the person is ignored in People.
3. Check the relevant doors are not set to Ignored.
4. Ask an administrator to check Settings → Integrations.